Privacy Policy

Last updated: January 2024

At GlowRecord ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our screenshot capture software and visit our website at glowrecord.com.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact us via email for support or inquiries
  • Submit feedback or feature requests
  • Subscribe to our newsletter (if applicable)

1.2 Automatically Collected Information

When you use our software or visit our website, we may automatically collect certain information, including:

  • Device information (Windows version, device type)
  • Application version and usage statistics
  • Crash reports and error logs (anonymized)
  • IP address and general location (country/region)

1.3 Screenshots and User Content

Important: GlowRecord operates entirely locally on your Windows device. We do not collect, access, store, or transmit any screenshots you capture or any content displayed on your screen. All captured images remain on your device unless you choose to share them.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our software
  • To respond to your inquiries and support requests
  • To improve our software and develop new features
  • To detect and prevent technical issues and bugs
  • To send important updates about our software

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and software.
  • Legal Requirements: We may disclose information if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You may have certain rights regarding your personal information:

  • Access: Request a copy of personal information we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal information.

To exercise these rights, contact us at support@glowrecord.com.

6. Children's Privacy

Our software is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@glowrecord.com
Website: glowrecord.com